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InterContinental Recruiting
Please contact us with any questions:
Email: sofia@icrecruiting.eu
Phone: (w) 359 2 811 1366
Recruitment license from National Agency of Employment No 2087/22.07.2016
Party Hostel Managers / Thailand
Sofia, Sofia · Hospitality/TravelJob Purpose
A hostel manager is responsible for managing and leading a team that provides services to a hostel. He/She ensures that all customers have a comfortable and safe stay in the hostel. He/She makes sure that everything works properly, especially those that needs maintenance and ensure the hospital day to day operations are running smoothly.
Ideal Candidates:
Required Candidates: Europeans, Good appearance, people with can-do attitude, someone who is comfortable with the party environment, someone who has self-control, must be able to speak English, energetic and fun and approachable. Candidates with administrative, teaching or management exp
Key Responsibilities
A hostel manager develops, manages and trains his staff to be able to deliver and maintain quality service to their guests. He/She supervises and appoints frontline staff that will train and handle the new hires.
A hostel manager oversees the hostel’s management and carries out regular supervision. He/She attends to his guests’ needs, as well as their complaints and conducts regular staff meetings in order to remind staff to ensure the guests safety and overall happiness while staying in their hostel.
In addition, we are looking for energetic and social people who are comfortable with party environment, who can bring all of our guests together to have fun, connect, network, dance, party and have fun in general.
Staff Training and Management:
● Train the staff and create specific task lists for each position
● Ensure team morale and motivation
● Request feedback and ideas from each team member
● Conduct performance evaluations Sales and Marketing
● Creating and advertising promotions
● Seeking out and contacting groups about accommodation
● Liaising with tour operators Human Resources
● Maintain files of all team members
● Facilitate conflict resolution between staff members Reception and Customer Service
Conduct check-in and checkout procedures as necessary
● Interact with guests
● Provide local and regional information
●Respond to emails
● Assist with transportation requests
● Record and respond to guest concerns
● Maintain accurate reservation information
● Update bed allocation for online booking sites Public Relations and Industry Relations
● Maintain customer contact lists
● Regularly update on social media sites
● Organize local community outreach and volunteer activities for staff and guests Housekeeping
● Ensure quality standards for cleanliness
● Conduct spot evaluations (for each department)
● Ensure that regulations for safety and sanitation are being met Maintenance
● Maintain the hostel facilities in proper working order
● Respond to guest and staff feedback regarding broken or malfunctioning items
● Arrange and implement a preventative maintenance schedule
● Conduct routine site inspections to identify and resolve problems with the facilities Purchasing and Inventory Control
● Maintain a business relationship with vendors and suppliers
● Monitor inventory levels and place orders for products and supplies
● Research suppliers for the best prices, deals, and availability of products Accounting and Budgeting
● Establish and follow an operational budget
●Maintain accurate records of expenses and revenue
● Pay bills and collect debts in a manner that maintains a positive cash flow
● Create monthly Profit and Loss reports Entertainment, Atmosphere, Activities
● Create and follow a plan to maintain the desired atmosphere in the hostel
● Organize and execute activities and special events such as parties, pub crawls, beer pong, etc.
●Record duties, expenses, challenges, successes and areas for improvement for each event for replication
● Engage guests directly Quality Control
● Outline standards of quality and ways to measure and evaluate each one
● Conduct regular audits to ensure quality
Business Development and Strategy:
● Follow trends in the hostel industry
● Ensure that the hostel identifies and meets the changing needs of guest Knowledge and experiences Required Skills
● Strong leadership skills ● Creative, outgoing, loves to be in the center of a party
● Must be courteous, a good problem solver, and must have excellent verbal and non-verbal communication skill
● Must also have up to date information of the care service framework, contractual framework, and other available services Qualifications
● A bachelor’s degree in business or management, degree in hotel and hospitality management and travel, tourism or leisure studies is preferred
● Certification in staff and hostel supervision (desirable) Experience
●Previous work experience in a Hostel is a plus
● Previous junior hotel experience is a plus
A hostel manager is responsible for managing and leading a team that provides services to a hostel. He/She ensures that all customers have a comfortable and safe stay in the hostel. He/She makes sure that everything works properly, especially those that needs maintenance and ensure the hospital day to day operations are running smoothly.
Ideal Candidates:
Required Candidates: Europeans, Good appearance, people with can-do attitude, someone who is comfortable with the party environment, someone who has self-control, must be able to speak English, energetic and fun and approachable. Candidates with administrative, teaching or management exp
Key Responsibilities
A hostel manager develops, manages and trains his staff to be able to deliver and maintain quality service to their guests. He/She supervises and appoints frontline staff that will train and handle the new hires.
A hostel manager oversees the hostel’s management and carries out regular supervision. He/She attends to his guests’ needs, as well as their complaints and conducts regular staff meetings in order to remind staff to ensure the guests safety and overall happiness while staying in their hostel.
In addition, we are looking for energetic and social people who are comfortable with party environment, who can bring all of our guests together to have fun, connect, network, dance, party and have fun in general.
Staff Training and Management:
● Train the staff and create specific task lists for each position
● Ensure team morale and motivation
● Request feedback and ideas from each team member
● Conduct performance evaluations Sales and Marketing
● Creating and advertising promotions
● Seeking out and contacting groups about accommodation
● Liaising with tour operators Human Resources
● Maintain files of all team members
● Facilitate conflict resolution between staff members Reception and Customer Service
Conduct check-in and checkout procedures as necessary
● Interact with guests
● Provide local and regional information
●Respond to emails
● Assist with transportation requests
● Record and respond to guest concerns
● Maintain accurate reservation information
● Update bed allocation for online booking sites Public Relations and Industry Relations
● Maintain customer contact lists
● Regularly update on social media sites
● Organize local community outreach and volunteer activities for staff and guests Housekeeping
● Ensure quality standards for cleanliness
● Conduct spot evaluations (for each department)
● Ensure that regulations for safety and sanitation are being met Maintenance
● Maintain the hostel facilities in proper working order
● Respond to guest and staff feedback regarding broken or malfunctioning items
● Arrange and implement a preventative maintenance schedule
● Conduct routine site inspections to identify and resolve problems with the facilities Purchasing and Inventory Control
● Maintain a business relationship with vendors and suppliers
● Monitor inventory levels and place orders for products and supplies
● Research suppliers for the best prices, deals, and availability of products Accounting and Budgeting
● Establish and follow an operational budget
●Maintain accurate records of expenses and revenue
● Pay bills and collect debts in a manner that maintains a positive cash flow
● Create monthly Profit and Loss reports Entertainment, Atmosphere, Activities
● Create and follow a plan to maintain the desired atmosphere in the hostel
● Organize and execute activities and special events such as parties, pub crawls, beer pong, etc.
●Record duties, expenses, challenges, successes and areas for improvement for each event for replication
● Engage guests directly Quality Control
● Outline standards of quality and ways to measure and evaluate each one
● Conduct regular audits to ensure quality
Business Development and Strategy:
● Follow trends in the hostel industry
● Ensure that the hostel identifies and meets the changing needs of guest Knowledge and experiences Required Skills
● Strong leadership skills ● Creative, outgoing, loves to be in the center of a party
● Must be courteous, a good problem solver, and must have excellent verbal and non-verbal communication skill
● Must also have up to date information of the care service framework, contractual framework, and other available services Qualifications
● A bachelor’s degree in business or management, degree in hotel and hospitality management and travel, tourism or leisure studies is preferred
● Certification in staff and hostel supervision (desirable) Experience
●Previous work experience in a Hostel is a plus
● Previous junior hotel experience is a plus
If you are interested, please send your CV in English. Send your cv to sofia@icrecruiting.eu
All applications will be treated in strict confidentiality. Only short-listed candidates will be contacted for an interview. IC Recruiting Ltd. Recruitment license from National Agency of Employment No 2087/22.07.2016.
InterContinental Recruiting
Please contact us with any questions:
Email: sofia@icrecruiting.eu
Phone: (w) 359 2 811 1366
Recruitment license from National Agency of Employment No 2087/22.07.2016