Operations Associate - English

Location: Sofia, Sofia, Bulgaria
Date Posted: 07-25-2014
Our client is a leader in the rapidly expanding field of online currency trading services for retail and institutional traders. The firm operates out of New York, Plano, San Francisco, London, Paris, Hong Kong and Sydney.

We are seeking career minded and independent individuals for an entry level full-time position of  Operations Associate at Back Office Operations - Sofia, Bulgaria. Prior banking/customer service experience and a college degree in a related field are preferred.
We are seeking career minded, experienced and motivated individuals for full-time positions in the Operations department. 

Primary responsibilities include (not limited to): 
• Processing and activating new currency trading accounts
• Back office operations and processing transactions (withdrawals, transfers, deposits) 
• Posting deposits (credit card, wires, online checks, bank checks) 
• Customer service and correspondence (phone, live person chat, emails)
• Translating documents, templates and communicating with foreign language/English speaking clients
• Performs special projects as necessary

• Fluency in English - C1
• Computer Proficient - Must have knowledge of Adobe Acrobat, Excel and Microsoft Office. Working with proprietary software is a plus.
• BA/BS degree in a related field (preferably Finance, Business Management) 
• Prior operational/back office experience or customer service a plus
• Excellent written and verbal communication skills 
• Superior customer service skills 
• Detail-oriented with a high level of organizational skills 
• Able to multi-task and meet daily benchmarks/ deadlines in a fast-paced and dynamic business environment 
• Self-starter and able to work with minimal supervision 
• Able to maintain confidentiality 
• Determine priorities and follow up in a timely fashion 

A summary of the working conditions:
• Opportunities to further develop your skills and potential and grow in a dynamic multinational company
• Competitive remuneration package
• Team building events

Working Hours: 40 Hours/per week Mon - Fri 09:00 - 18:00.

 If you are interested, please send your CV in English. sofia@icrecruiting.eu

All applications will be treated in strict confidentiality. Only short-listed candidates will be contacted for an interview. IC Recruiting Ltd. Recruitment license from National Agency of Employment No 2087/22.07.2016.
Timothy Howlett
InterContinental Recruiting

Please contact me with any questions:

(w) 359 2 811 1366
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