General Operations Team Leader

Location: Sofia, Bulgaria, Bulgaria
Date Posted: 10-05-2018
Our client is a leader in the rapidly expanding field of online currency trading services for retail and institutional traders. The firm operates out of offices in San Francisco, London, Paris, Hong Kong, Sydney and Sofia.

We are seeking career minded, experienced and motivated individuals for full-time positions in the Operations department. 
Main Responsibilities:
  • Responsible for the development and management of staff members
  • Create and execute systems for performance measurement and evaluation
  • Cultivate high performance through cyclical periods of workload volume (high and low seasons) through effective management
  • Ensure that the team follows policy/procedure guidelines and strict compliance with industry regulations
  • Address errors and disciplinary issues in a timely manner
  • Responsible for the development and management of integrated, strategy aligned departmental work plans
  • Responsible for managing initiatives that will positively impact the department goals
  • Improve processes and management methods to generate higher profit/production and optimal workload conditions
  • Assist with projects that will help automate or enhance processing functions
  • Proven leadership, management and supervision experience
  • Ability to empower, develop and motivate staff level employees
  • Demonstrated ability to hire, train, and coach staff
  • Experience managing, developing and overseeing departmental performance measurements
  • Customer oriented, with the ability to streamline processes and procedures
  • Resourceful and self-reliant in identifying and solving problems; Capable of making grey-area decisions
  • Experience reporting to and working with senior level management
  • Flexible and able to adapt to rapid and frequent changes
  • Fluency in English (both written and verbal)

    A summary of the working conditions:
  • Opportunities to further develop your skills and potential and grow in a dynamic multinational company
  • Competitive remuneration package
  • Team building events
All applications will be treated in strict confidentiality. Only short-listed candidates will be contacted for an interview. IC Recruiting Ltd. Recruitment license from National Agency of Employment No 2087/22.07.2016
Timothy Howlett
InterContinental Recruiting

Please contact me with any questions:

(w) 359 2 811 1366
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