Operations Associate - German

Location: Sofia, Bulgaria, Bulgaria
Date Posted: 10-04-2018
Operations Associate - German and English

Our client is a leader in the rapidly expanding field of online currency trading services for retail and institutional traders. The firm operates out of offices in San Francisco, London, Paris, Hong Kong, Sydney and Sofia.

We are seeking career minded, experienced and motivated individuals for full-time positions in the Operations department. 

Location: Sofia, Bulgaria
Hours: Full time, 40 hours per week. Monday - Friday

Primary responsibilities include (not limited to): 
• Processing and activating new currency trading accounts
• Back office operations and processing transactions (withdrawals, transfers, deposits) 
• Posting deposits (credit card, wires, online checks, bank checks) 
• Customer service and correspondence (phone, live person chat, emails)
• Translating documents, templates and communicating with foreign language/English speaking clients
• Performs special projects as necessary

Qualifications:
• Professional level German speaker 
• Fluent English (written and verbal)
• Computer Proficient - Must have knowledge of Adobe Acrobat, Microsoft Office, and
Internet. Working with proprietary software is a plus!
• Prior operational/back office experience or customer service a plus
• Excellent written and verbal communication skills 
• Superior customer service skills 
• Detail-oriented with a high level of organizational skills 
• Able to multi-task and meet daily benchmarks/ deadlines in a fast-paced and dynamic business environment 
Self starter and able to work with minimal supervision 
• Able to maintain confidentiality 
• Determine priorities and follow up in a timely fashion 


A summary of the working conditions:
  • Opportunities to further develop your skills and potential and grow in a dynamic multinational company
  • Competitive remuneration package
  • Team building events

If you are interested in this job opportunity, please send your CV in English.

All applications will be treated
in strict confidentiality. Only short-listed candidates will be contacted for an interview. IC Recruiting Ltd. Recruitment license from National Agency of Employment No 2087/22.07.2016
Timothy Howlett
InterContinental Recruiting

Please contact me with any questions:

Email:
sofia@icrecruiting.eu
Phone:
(w) 359 2 811 1366
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